Privacy Policy

1Data Controller

The controller responsible for data processing on this website:

123Blumen.at GmbH
Vy-d'Etra Str. 100
CH-2000 Neuchâtel
Email: bestellung@123blumen.at

2Data we collect

When placing an order on our website, the following data is collected:

• First and last name of sender and recipient
• Delivery and billing address
• Email address and phone number
• Message for the greeting card
• Payment information (processed by our payment partners)

When visiting the website, technical data such as IP address, browser type and pages visited are automatically recorded by our servers and analytics tools.

3Purpose of data processing

Your data is used exclusively for the following purposes:

• Processing and delivery of your order
• Communication regarding your order (confirmation, delivery notification)
• Improving our services through anonymised usage analysis
• Compliance with legal retention obligations

Your data is not shared with third parties for advertising purposes.

4Cookies & Google Analytics

Our website uses cookies — small text files stored in your browser. We distinguish between:

• Necessary cookies — essential for the operation of the website (session, language).
• Analytics cookies — Google Analytics for anonymised usage analysis (IP anonymisation enabled).

Google Analytics transmits anonymised usage data to Google LLC, USA. Google is certified under the EU-US Data Privacy Framework. You can prevent collection by installing the Google browser add-on.

5Payment processing

Payment processing is handled by certified external partners (PayPal, credit card providers). Your payment data is transmitted exclusively in encrypted form and is neither stored nor accessed by 123Blumen.at.

The processing of your payment data is subject to the privacy policy of the respective payment provider.

6Hosting & Infrastructure

Our website is hosted by:

Infomaniak Network SA
Rue Eugène-Marziano 25
CH-1227 Geneva, Switzerland

Infomaniak operates its data centres exclusively in Switzerland and complies with GDPR requirements as well as the Swiss Federal Act on Data Protection (FADP). No server logs are transmitted outside Switzerland.

7Your rights (GDPR)

As a data subject, you have the following rights:

• Access — you may request information about the data stored about you at any time.
• Rectification — you may have inaccurate data corrected.
• Erasure — you may request deletion of your data, subject to legal retention obligations.
• Restriction — you may request restriction of the processing of your data.
• Objection — you may object to processing based on legitimate interests at any time.
• Portability — you have the right to receive your data in a common format.

To exercise your rights: bestellung@123blumen.at

You also have the right to lodge a complaint with the competent data protection authority in Austria: Datenschutzbehörde (DSB), Wickenburggasse 8, 1080 Vienna.